User Fees

Direct Service Fees

Program Application Fee

The program application fee is a one-time, non-refundable $100.00 fee per family (or $50.00 for each party) paid upon registration. This fee is credited to the annual fee if the family starts service with the program.

Fees for In Person Supervised Parenting Time
  • Annual Fee for Supervised Parenting Time Visits and Exchanges: $400.00 per family or $200.00 each party
Fees for Virtual Parenting Time
  • Annual Fee for Supervised Parenting Time Visits and Exchanges: $400.00 per family or $200.00 each party

Subsidy is available to parties that qualify.

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Indirect Service Fees

Requests for reports from the York and Peel Region Supervised Parenting Time Programs need to be submitted in writing. Please allow for two (2) weeks preparation time for reports. The reports offered by the programs are outlined below.

Fees for Reports

Intake Status Report

Outlines the steps and current status of both parties, as well as the date of registration and process time. Intake Status Reports cost $25.00 per report.

Single Observation Note

Upon purchase of this report, clients are provided with the factual and impartial observation notes recorded during each visit. Notes are also kept for cancelled and ‘no show’ sessions. Single Observation Notes cost $25.00 per note.

Attendance Report

The attendance report outlines all scheduled visits and adjustments and attendance of both parties. This report also includes any cancellations and reasons for cancellation. Attendance Reports cost $50.00.

Attendance Report and Observation Notes Package

The attendance report and observation notes package includes the attendance report that outlines adjustments, attendance of both parties, and visit cancellations. With this package, clients can also choose to include observation notes as attachments. The Attendance Report and Observation Notes Package costs $50.00 for the Attendance Report + $10.00 per Observation Note.

Copies of File Documents, Letters and Custom Reports

Custom reports and/or letters are available at the discretion of the program coordinator as per program policy on information and disclosure.

Court Appearance Fee

The York and Peel Region Supervised Parenting Time Programs charge professional fees to the requesting party or lawyer for appearing in court. Fees for court appearance start at $500.00 per staff per day. This fee must be paid in advance of the court date.

Fees for Non-Compliance with Agreement for Service

In some circumstances, clients are also charged fees for non-compliance with the Agreement for Service signed at the time of intake. Fees for non-compliance with the Agreement for Service are outlined below.

Lateness Fee

For in person parenting time and exchanges, lateness is considered 15 minutes after the scheduled arrival time. For virtual parenting time, lateness is considered 10 minutes after the scheduled log on time. Lateness for in person and virtual parenting time and exchanges will result in the cancellation of the scheduled visit. A $30.00 fee for lateness is charged to the party who incurs the fee.

Late Cancellation Fee

For in person services, a late cancellation is considered a cancellation made after 4:00pm on the Thursday before the scheduled weekend visit. For virtual services, a late cancellation is considered a cancellation made less than 24 hours in advance of the scheduled visit. A $30.00 fee for late cancellation is charged to the party who incurs the fee.

No-Show Fee

If a party does not show up to a scheduled visit within 15 minutes of their scheduled arrival time for in person services, or within 10 minutes of the scheduled log on time for virtual services, and the program is unable to get in contact with the party, the visit is cancelled and documented as a no show. A $30.00 no show fee is charged to the party who incurs the fee.

Application for Financial Subsidy

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